Best Auto Repair, Grand Rapids

2145 Alpine Ave NW Grand Rapids
MI 49544

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616-361-8431

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REVIEWS


At Russ & Ron's Auto Service, we understand the importance of trust when it comes to your car. That's why we encourage you to see what our valued customers have to say about their experiences with our auto repair services.

We're committed to providing honest, reliable repairs and exceptional customer service. Read through our genuine reviews and see for yourself why so many choose Russ & Ron's Auto Service to keep their vehicles running smoothly!

You don't have to take our word for it! Here's what some of our satisfied customers have to say about Russ & Ron's Auto Service:


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Couldn't help me but directed me somewhere that could.


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Great service and awesome people.


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Fast service and friendly staff!


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Very nice n friendly.


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Ron is great and very sweet! They won't try to get over on you here, they do honest work in a reasonable time frame compared to most shops. He's very transparent when diagnosing and won't break your pockets for the heck of it! I've been coming here for a couple years for any vehicle issues and will continue to do so.


reviewiconAbsolutely would recommend.

Amazing people, fair prices, and quick turn around. Thanks to their after hours form and drop box, I was able to have my car towed to the shop at 10pm. I received a phone call the next morning with a diagnosis and estimate. By 4pm I was on the road again.


They were great I needed a battery and they got me in as soon as I arrived and I was on my way within 20 minutes.


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After looking around a bit for a reliable place to go for auto repairs, I settled on Russ & Ron's. Dropped off Tue night and was done Thur morning. They were polite, kind, and honest. I trust them now, bringing more work their way.


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Great shop, gives you the best deals and great service.


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They treat you very well there. They give you a very fair price and are very quick.


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Great place with trustworthy employers. Fair prices as well.


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Great service.


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Very patient. Have me a detailed estimate. And even bought my van when I decided not to repair it. Many thanks.


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Friendly & honest. They do the work only if it is necessary! None of the "add-on" stuff!


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Russ & Ron's offers extremely reliable service. They are always honest and out to help their customer, not just price gouge to grab a cheap buck. Turnarounds are very quick and you can tell they're very hard workers. A great and trustworthy garage.


First time here, highly recommended. Very friendly, honest, and definitely fair priced. Got there a little past 9am today for rotor, caliper, and brake pad replacement. Called me about an hour after saying my caliper is totally good so they'd knock $50 bucks off to replace everything else. Was done in 3 hours.


I was in a bind and had to use Russ and Ron's because I suspected issues with my alternator after getting the battery replaced. They checked and everything was fine. But 5 stars for getting me in quickly before the holiday weekend and for being so understanding and kind! Definitely will be returning for servicing.


Took in my car at 7:30am even though they open at 8 and they were there ready to help me get my car back on the road. I've been there before for a new alternator and they did it for 300$ less than I was being charged at other places. They did it within one day and were able to get me my car a few hours later. These are the guys I truly trust to take care of my cars.


I've been going to Ron and Russ auto repair shop for some time and they do an excellent job knowledgeable. Ron is very upfront person the price is reasonable and very fair and I do excellent job I would not go anywhere else I took my daughter's yep and calipers put on her truck only go to Ron's repair shop.


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Took the time to diagnose and made an honest assessment. Price is fair for the work and customer service was superb. My gratitude gets towed here, too.


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I've been taking my vehicles here for over 20 years when they need repair. They are very trustworthy and do excellent service.


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Great service best place in town.


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This place is my #1 go-to for any repairs. If you are like me, the idea of having to get a car fixed sends waves of financial panic to your bank account. This place is ALWAYS reasonably priced, and don't gouge you in the least. They are no frills, and they are very willing to offer options that fit your budget if they can. They always try to give you a loaner if you've been a long time customer. I live 1.5 miles away, and one time one of the mechanics offered to drive me home while they worked on it. I can't say enough positive things about this place.


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These guys got my car in on Thursday, dropped it off at 8am and it was looked at, they called me around 10:30am to confirm the price and the work. The car was done by 3! Impressive to say the least!


Great bunch of guys, extremely helpful, honest, did great work to my vehicle. Left it with them for a few days replaced a radiator and alternator. I was impressed how they got right on it, I feel the price was reasonable for both jobs. Good bunch of guy's! Thanks again.


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Great company willing to help you with auto repair.


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Great staff, great prices and locally owned.


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Friendly mechanics, but kinda pricy service.


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My family has taken our cars to Russ & Ron's for YEARS. Very fair prices, and they've solved some really weird issues I've had with cars in the past.


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Great service and at a fair price. Russ and Ron's there when you need them.


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Can not express how grateful I am that they took time out of their busy day to help my son with his car! Their honesty and knowledge have made us customers from here on out!


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Honest, fair, competent, pleasant. I have been having my cars serviced there for 35 years and am usually satisfied with the work done. They do not have the capability of a dealership, but I trust them more and their prices are relatively reasonable. They are extremely accommodating and helpful. This is the place for "little old ladies" to come for honest service that does not seek to rip them off. Russ and Ron are certainly worth a try the next time you need service.


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Great service, quick and semi-affordable. Overall I like this place, the customer service was excellent! I will be referring family and friends...


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These guys are AWESOME. VERY knowledgeable and honest to the core. Their expertise shows in the work they do. Their prices are the lowest I've ever seen, and the owners are down to earth and very approachable. Russ is a master mechanic with over 40 years of experience.


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Great Service!!! I was stranded on the highway when I called them. They suggested a tow service and were ready for us when we arrived. I had a broken ball joint, and they had it fixed in about 6 hours for just over $200 including the tow!!! It was very fast and affordable service! Friendly too!! Would use them again in a heartbeat!


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Reviews

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Couldn't help me but directed me somewhere that could.

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Great service and awesome people.

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Fast service and friendly staff!

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